We encourage you to read this policy carefully.
We may update this policy from time to time. Any changes made to our policy will be reflected in an updated policy posted on our website and denoted by an effective date later than the date identified above.
Collection of personal information
In order to provide our full range of services and the best customer experience, we may collect the following types of information:
User Information. Some aspects of our website allow you and/or require you to submit personal information to us via internet browser based forms or by sending us an e-mail. Such personal information may include, but is not limited to, your name, mailing address, e-mail address, telephone number, photo, bank and/or credit card account information, other payment service information (such as PayPal) and other demographic information. We may retain some or all of such information in order to process requests from you, respond to communication and/or to improve our service. When you register for an account you will also be asked to create a password for access to certain parts of our website. Passwords are stored as hash values (a mathematical representation of your password) on our systems. No one at Wheelchair Rental Pros can retrieve your password. We may also communicate with you through certain newsletters and promotional e-mails based on your personal information. You may review and request changes to your personal information stored on our active systems by logging onto your account (if you registered on our website) or by contacting us at the e-mail or mailing address above.
Logs. By accessing our website, our internet servers automatically record information your internet browser sends when you visit a website. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring website and information in your cookie files (see below for more information regarding cookie files). Through your use of certain aspects of our website, we also may collect transactional information based on your activity on our website. Such information may include logs of renting, lending, content generation, account related activities on the website, and correspondence through the website with us and with other users of the website.
Use and sharing of your personal information
We will use your personal information for (i) providing our services or information about our services to you, (ii) analysis in order to improve our services and operations, (iii) research and product development, (iv) protecting our rights and the rights of our users and (iv) the specific reasons outlined on our website when we collect your information. If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time.
We will not share your personal information with third parties unless we have your consent or unless we have a good faith belief we are required to share such information to (i) comply with applicable law, (ii) prevent fraud, (iii) protect the rights, property or personal safety of Wheelchair Rental Pros, its officers, directors or employees, our users and the public. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. We will not share your personal information to third parties for marketing purposes without your consent. If you give us your consent for such sharing, but later decide to revoke such consent, you may change your preferences by logging onto your account on our system or by contacting us at the e-mail or mailing address above.
Our website may allow you to e-mail a third party an invitation to use our website. We will not use any e-mail address you provide us for such invitations except to process your request and for statistical tracking.
Security of your personal information
We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We use secure server software (SSL) encryption for certain of our services and reasonable other security measures for the remainder of our website. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computer systems maintained by an agent or service provider of Wheelchair Rental Pros, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. We therefore may transmit your personal information outside the United States of America. In the event of dissolution or bankruptcy, all Personally Identifiable Information will be destroyed. Personal information may be disclosed to judicial or other government agencies subject to warrants, subpoenas, or other governmental orders.
Protection of Children
Our website is not designed or directed for use by children. If we become aware a person under the age of 18 has provided us personal information, we will discontinue the use of such information and remove it from our systems. We do not knowingly collect personally identifiable or demographic information form children under the age of 13.